top of page
gradient page _edited.jpg

faqs

gradient page .png
  • How long does it take to receive my order once it's placed?
    Orders are shipped within 2 weeks or less once the order has been placed. Shipping time depends on option selected when placing your order. Cookie orders are not made or shipped until the week that they are due based on the date given by the customer. Holidays could affect times orders are delivered
  • Can orders be expedited?
    Yes. Orders can be expedited for an extra fee. Please send an email for expedited shipping availability before placing an order. We can send an invoice for your order.
  • What of my order was already placed but I wish to do expedited shipping?
    If you need an order to be expedited after already being placed please send an email and we can send you an invoice for the additional cost.
  • I placed my order but forgot to give details, what do I need to do?
    If you placed an order and forgot to fill out the detailed information when choosing your option or need to add further detail, please send an email with detailed information. We will confirm information or contact you if we have any further questions.
  • I want to put my logo on an item. How do I go about placing my order?
    If you have an image that you would like to place on an item such as your own logo, please place your order then send an email with the image. If you are unsure what to order, send us an email with any questions you may have, and we can send an invoice for the correct item.
  • I want to place an order but I'm not sure what option to choose for what I want.
    If you are unsure of how to place your order you can send us a detailed email and we will send you an invoice for you to place your order.
bottom of page